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Comm100 Live Chat Visitor Monitor

Comm100 Live Chat Visitor Monitor

 

Description

Comm100 Live Chat Visitor Monitor for iPhone

What's New in Version 5.0.2

a. Added Push Notification.

b. Improved the usability of Comm100 Live Chat Visitor Monitor client for iPhone: All your previous chats will be resumed automatically after you switch back to Comm100 Live Chat on iOS 4; you need to log in again after you switch back to Comm100 Live Chat before all your previous chats will be resumed on iOS 3.

c. Added Chinese Simplified Support.

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Rated 4/5 based on 1 customer reviews.

 

4/5 stars

Great update, still work to be done though

:
First off I want to say thank you for this update adding push notifications etc.

As it currently stands the app is quite ugly, but mostly functional. LiveChat Inc's iPhone app looks very nice (I realize Comm101 is free, but if you want to improve the looks of the app, it's a decent guideline I feel). Specifically the use of standard UI controls. The list of open chats shown on the LiveChat app is nice with the online/chatting/invited all on one screen with header labels. Also, the invite/accept/decline chat buttons are very small. It would be better to either a: add the right arrow control and offer those options there (preferably with big buttons), or do something like the Twitter app does, tap on the row and replace the row with the large buttons to accept/decline/view chat.

Canned messages don't seem to repopulate without logging out/back in. Would be nice to be able to edit these from the app as well.

Landscape view at least during chat would be great to have.

It would also be nice to be able to auto-login, so if a customer request comes in and the app isn't running the app will load and automatically log back in without having to press the login button.

Thanks again!

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The information may be outdated (2011-04-14 19:24:06). For actual information go to iTunes

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